Internal Sales Executive 148 views

Account Manager / Internal Sales Executive

Main Purpose of the Job

You will act as the first point of contact with the customer, portraying a professionalism and confidence that delivers a great customer service. To build and maintain rapport with existing the customer base and develop new business opportunities both within existing customers as well as new.

Main Responsibilities and Duties

  • The role will be focused on nurturing the existing client base as well as focusing on new business
  • To actively convert customer enquiries into confirmed sales and develop future and repeat business contributing to the profitability of the business.
  • Maintain an agreed level of pro-active telephone contact and face to face contact with both existing and prospective customers.
  • Ensure that all quotations of an agreed value with the Management Team are followed up via telephone and feedback acted upon.
  • Maximise sales by continually expanding orders and up selling on all incoming and outgoing calls.
  • To deliver outstanding customer service whilst ensuring a clear and effective line of communication is maintained within the sales team and throughout the rest of the business.
  • Identify and pursue new business sales opportunities both by use of the company database, networking, B2B Opportunities, exhibitions and client entertainment.
  • Able to travel throughout the UK and overseas which will include overnight stays.
  • To participate in customer entertainment and hospitality from time to time outside of your regular hours.
  • Liaise between Production and customers to efficiently answer general enquiries concerning deliveries and production.

Education and Qualifications

GCSE Maths & English

Essential Experience

Strong customer service background

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