HR Specialist 67 views1 application

Location: Casselberry, FL

Department: Human Resources

Reports to: Director of Human Resources

Summary of Position Role/Responsibilities

This role provides support and keeps in constant communication with all healthcare professionals on staff as they adjust to life and work in the USA. Pre-empts on contract issues with field staff to prevent escalation and resolves problems for field staff in conjunction with other departments at Avant.

Essential Functions of The Job

  • Serve as main point of contact and support for field staff employees and maintain continuous contact through email, phone, text, and face to face communication.
  • Identify the needs of the employees and provide coaching or otherwise help them to improve a situation or resolve a conflict.
  • Build trust and professional meaningful relationships with field staff employees for their retention and success.
  • Work as a team with other departments to effectively develop unique plans of action to persuade, support, and solve problems in relation to field staff employees.
  • Remain current and ensure compliance with employment laws and regulations.
  • Pre-empt and resolve issues that may lead to termination of contract by client or employee.
  • Assist with the process of termination of employment.
  • Collaborate with the Clinical Team during the remediation process.
  • Update company database and reports and communicate updates to all necessary parties.
  • Liaise with all Avant departments to answer and resolve field staff questions or concerns.
  • Conduct Culture Shock and other orientation lectures.
  • Partner with Payroll team in onboarding new employees.
  • Manage personal time off, continuing education requests, and various employee documents.
  • Provide employee timecard coaching.

Marginal Functions of The Job

  • Other duties as assigned

Normal Work Schedule

This is a full-time position, and core hours of work and days are Monday through Friday 8:00 AM to 5:00 PM.

Education, Training, And Experience

  • Bachelor’s Degree in Human Resources or related field required or equivalent work exp.
  • 3 years of experience in Human Resources, Counseling or business required
  • Exceptional communication (written and verbal) and collaboration skills
  • Experience working or living outside the U.S. and the ability to interact with International people.
  • Proficiency to work with various software programs including but not limited to email, Word, Excel and PowerPoint.

Required Licenses, Certifications, and Other Specific Requirements of Law

  • Health Insurance Portability and Accountability Act (HIPAA) certification

Other Characteristics of The Position

Physical Demands:
  • Sitting for long periods at a time
  • Regularly required to talk or hear
  • Occasional lifting of office supplies up to 20 lbs.
  • Vision abilities including close vision and ability to adjust focus
Mental Demands:
  • Must understand and follow a set of clear oral and/or written procedures without deviation
  • Performs repetitive routine tasks
  • Withstand moderate amounts of stress
  • Must adhere to a provided work schedule to meet a set of qualitative production standards
  • Perform tasks that vary little from day to day
  • Implements others’ decisions/procedures with little judgment required
  • Must relay information orally
Work Environment:
  • This job operates in a professional office environment. This role routinely operates standard office equipment.


  • Internal: Daily contact with professional staff members, and contracted field staff.
  • External: Regular contact with vendors.

Statement of Responsibility for Confidential Data

  • Has access to, and requires daily use of, confidential records
  • Required by federal law to maintain strict confidentiality of “Avant” employee information and maintain security of such information
  • Proprietary Information and Non-Conflict Agreement required

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